If you forgot your username or password, or can't get verification codes, follow these steps to recover your https://g.co/recover customer support Account. This way you can use services like Gmail, Photos and Google Play. If you're using an account through work, school, or another group, these steps may not work. Contact your administrator for assistance.

Forgot your password

  1. Follow the steps to recover your Google or Gmail account.
  • You will be asked a few questions to confirm that this is your account. Answer the questions as best you can.
  • If you're having trouble, try the tips for performing account recovery steps.
  1. Reset your password when prompted. Choose a strong password that you haven't used with this account before. Learn how to create a strong password.
  • You forgot the email address you use to log in
  1. To find your username, follow these steps. You have to know:
  • A phone number or account recovery email address.
  • The full name on your account.
  1. Follow the instructions to confirm this is your account.
  2. You will find a list of usernames that match your account.