Virgin Atlantic allows passengers to get the best help from the airline. All they need to do is wait on hold in the queue for their turn to get help from the agent. The hold time of Virgin Atlantic is a minimum of 15 to 20 minutes, but at times due to excessive traffic on call, it gets exceeded. In those situations, the passengers can also opt for the other mentioned way to talk to a live person at Virgin Atlantic and get the best possible help.

Steps to connect with an agent of Virgin Atlantic over a call

Jump onto the official website of Virgin Atlantic and look for the ‘Contact’ option at the bottom of the page.

Once you get onto the ‘Contact’ page, you are required to look for the customer service number.

Dial the number, and you must follow the IVR instructions once getting connected.

Press 1 to proceed in English.

Press 2 to make the reservation for the flight ticket.

Press 3 to make the change in your flight.

Press 4 to connect with the executive.

Press # to hear the call menu again.

Once the IVR process is complete, you may have to wait for a while, after which the agent will get in touch with you.