What Is a Chat Answer?
A chat solution is a service that lets customers, dealers, or even salespeople talk to each other in real time on your website or mobile app.
Every organization and team relies on effective communication. Every communication, whether it be internal communication among team members or external communication through customers, has its own value. With in-app chat, you can talk right away about questions, product and feature updates, or even things that need to be addressed right away.
While in-app chat communication provides you with the solution in minutes, whereas mail communication is a formal method, its average response time is several hours.