When attempting to reset a PayPal account password, there are several potential issues that may prevent the process from working. Some common reasons include entering an incorrect email address or phone number associated with the account, having an outdated or incorrect recovery email on file, or experiencing a temporary server outage or maintenance issue.
Additionally, PayPal may require additional verification steps to reset the password, such as answering security questions or providing identification documents. If the password reset process is still not working, it may be necessary to contact PayPal customer support for further assistance or to follow specific account recovery procedures.
To prevent future issues, it's important to ensure that all account information is up to date and that a strong, unique password is used to protect the account from potential security threats. Two-factor authentication may also be enabled for added security.