To contact a live person at Comcast, you can follow these steps:
Dial Comcast's customer service number at 1-800-XFINITY (1-888-535-8623) from your phone.
After the automated voice prompts, say "speak to a representative" or "representative" when prompted.
If the system asks for the reason for your call, say "technical support" or "billing and account questions" to be connected to the appropriate department.
The system will then ask you to enter your account number or phone number associated with your account. You can also enter the last four digits of your Social Security number or the PIN associated with your account.
Once you have entered the required information, the system will connect you to a live person.
Alternatively, you can press "0" repeatedly during the voice prompts to bypass the automated system and be connected to a live person directly.
If you're having trouble reaching a Comcast live person, you can also try reaching out to Comcast through their online chat feature or social media accounts for assistance.