If you are having trouble your iTunes password reset not working, there are several reasons why it may not be working. Here are a few common issues and potential solutions:
Incorrect username or email address: Make sure you are using the correct username or email address associated with your iTunes account. Double-check for typos or mistakes.
Security questions: If you have forgotten your password, you may be prompted to answer security questions to verify your identity. If you cannot remember the answers, you may need to contact iTunes support to reset your password.
Email delivery issues: iTunes may send a password reset email to the address associated with your account, but if there are issues with email delivery, you may not receive the email. Check your spam or junk mail folders, and make sure that your email account is set up properly.
Account lockout: If you have attempted to reset your password multiple times without success, your account may be temporarily locked out. Wait a few hours and try again.
Technical issues: There may be technical issues on the iTunes website or app that are preventing you from resetting your password. Try again later or contact iTunes support for assistance.
If none of these solutions work, you may need to contact iTunes support directly to resolve the issue.