McAfee is an antivirus solutions company that provides protection for business and home accounts. Best known for its antivirus software, McAfee also offers other security products including identity theft protection and VPN services. As one of the oldest companies of its type, McAfee has a lot of customers and receives a high volume of calls to its customer service department. As you might expect, the company receives a lot of requests for customer service. McAfee can resolve most customer issues over the phone, including subscription and billing issues, ordering concerns, installation issues, technical support, and troubleshooting.