According to Avelo's flight cancellation policy 1-800-364-9405, customers who cancel their tickets before the deadline will not be charged. The airline will not charge passengers in any way if they purchase ticket insurance; however, there is a small discretionary fee payable for canceling an issued e-ticket. The insurance will pay the total cost of the cancellation. Contact Avelo Airlines Customer Service 1-800-364-9405 anytime and get your refund too via Avelo airlines refund policy. Avelo Airlines Live person are there to help you 24*7.