Lufthansa airline is a national carrier in Germany. It is one of the leading airlines and the most luxurious European airline. Though the best in the European aviation market, there are many instances where the airline is at fault with bookings, refunds, cancellations, schedules, and other services. So, where can I complain about Lufthansa? There are a few easy ways to report a complaint about Lufthansa Airlines.
Methods to How do I complain to Lufthansa?
Via Call: The fastest way to report a complaint against Lufthansa Airlines is through its phone number given on the official website. After calling, there are steps that you need to follow to make a complaint against Lufthansa.
Firstly, you need to dial the customer service of Lufthansa Airlines number 1800 102 5838.
An automated on-call voice will lead you through the process that connects you with its customer service.
Press 1 - for language
Press 2 -for complaints regarding booking, cancellation, refunds, flight schedules, check-ins
Press 3-for missing, delayed baggage, lost item
Press 4- for speaking to a representative
.Lastly, you need to share all the details about the complaints against Lufthansa with its representative.
Via Chat: you can also use the live chat option given on the website of Lufthansa Airlines to report a complaint. To send a message, you have to follow a few easy steps mentioned below:
First, have to visit the official website of Lufthansa Airlines.
Click on the “contact us” tab.
You will find the live chat icon on the page.
Click on the chat icon and drop your message and issues
As a representative of customer care responds, you can share your issues and report a complaint against Lufthansa Airlines.
Via Social Media: To report a complaint, you can also go to the social media pages of Lufthansa airlines and state your issues. It can be done on the Facebook page @lufthansa, Twitter, linked in, and Instagram.